Reviews
Guest comments & opinions
Guest feedback
Helping us improve
Family holiday at its best!
We really appreciate your feedback as it helps us to continue to improve our exceptional service. We prefer if you submit your feedback directly to us at the hotel, because this will give us an opportunity to thank you personally, or if there is a problem, to react immediately and find a way together. Naturally, we also appreciate other online feedback, because this also contributes to improving the guest experience. And that is our goal.
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4.5
/5
total
Frida Löf
,
19. February 2023
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Almost everything was great but the restaurant was not top standard. There was a bit of ambiguity about the serving in the evening. We were a larger group and we got different information depending on who you asked. We also thought it was ridiculous to charge 6 euros for a bottle of tap water. It should be included when you stay at the hotel.
Answer:
Dear Guest, Thank you for your review. We apologise for the confusion regarding evening serving and admit that it should have been clearer. We strive to provide you with the best experience possible and your feedback is very important to us. Thank you for bringing this to our attention. Best regards from the "Das Hohe Salve" sports resort Jan Gaertner Hotel Director
Almost everything was great but the restaurant was not top standard. There was a bit of ambiguity about the serving in the evening. We were a larger group and we got different information depending on who you asked. We also thought it was ridiculous to charge 6 euros for a bottle of tap water. It should be included when you stay at the hotel.
Answer:
Dear Guest, Thank you for your review. We apologise for the confusion regarding evening serving and admit that it should have been clearer. We strive to provide you with the best experience possible and your feedback is very important to us. Thank you for bringing this to our attention. Best regards from the "Das Hohe Salve" sports resort Jan Gaertner Hotel Director
4.5
/5
total
Jakobsen
,
13. February 2023
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Very satisfied in general.
Answer:
Dear guest, Thank you for your review. We are glad you enjoyed your stay, and look forward to welcoming you again at Das Hohe Salve Sportresort. Sporty regards, Rafael Astner - Assistant Front Office Manager
Very satisfied in general.
Answer:
Dear guest, Thank you for your review. We are glad you enjoyed your stay, and look forward to welcoming you again at Das Hohe Salve Sportresort. Sporty regards, Rafael Astner - Assistant Front Office Manager
4.4
/5
total
Jenny Osborne
,
06. February 2023
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Loved that I could use gym and spa facilities on all day on check in and check out days. Perfect for non skiers. A little disappointed with the limited number of classes available on Saturday and Sunday. Also limited massage time available - could only have half body!
Answer:
Good afternoon, we thank you very much for your comment and are appreciating your feedbacky to our services. We are working hard on our success and are looking forward to respectful and also strong suggestions for improvement. Looking forward seeing you soon in our Sportresort Hohe Salve Sporty regards, Rafael Astner - Assistant Front Office Manager
Loved that I could use gym and spa facilities on all day on check in and check out days. Perfect for non skiers. A little disappointed with the limited number of classes available on Saturday and Sunday. Also limited massage time available - could only have half body!
Answer:
Good afternoon, we thank you very much for your comment and are appreciating your feedbacky to our services. We are working hard on our success and are looking forward to respectful and also strong suggestions for improvement. Looking forward seeing you soon in our Sportresort Hohe Salve Sporty regards, Rafael Astner - Assistant Front Office Manager
4.5
/5
total
Unknown
,
05. February 2023
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
...........
Answer:
Lieber Gast, vielen Dank für Ihre Bewertung. Schön, dass Sie sich bei uns im Das Hohe Salve Sportresort so wohlgefühlt haben. Mit sportlichen Grüßen Rafael Astner - Assistant Front Office Manager
...........
Answer:
Lieber Gast, vielen Dank für Ihre Bewertung. Schön, dass Sie sich bei uns im Das Hohe Salve Sportresort so wohlgefühlt haben. Mit sportlichen Grüßen Rafael Astner - Assistant Front Office Manager
4.7
/5
total
Unknown
,
02. February 2023
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
The overall impression is very good. But the variety of food selection and quality of service in the restaurant has deteriorated if compared to the previous year (at the dinner no availability of apple strudel).
Answer:
Dear Guest, thank you very much for your feedback. We are glad that you had a pleasant stay. I have gladly forwarded your comment internally. We wish you all the best and hope to welcome you back soon in the Hohe Salve Sportresort. Sporty regards, Rafael Astner - Assistant Front Office Manager
The overall impression is very good. But the variety of food selection and quality of service in the restaurant has deteriorated if compared to the previous year (at the dinner no availability of apple strudel).
Answer:
Dear Guest, thank you very much for your feedback. We are glad that you had a pleasant stay. I have gladly forwarded your comment internally. We wish you all the best and hope to welcome you back soon in the Hohe Salve Sportresort. Sporty regards, Rafael Astner - Assistant Front Office Manager
