Reviews
Guest comments & opinions
Guest feedback
Helping us improve
Family holiday at its best!
We really appreciate your feedback as it helps us to continue to improve our exceptional service. We prefer if you submit your feedback directly to us at the hotel, because this will give us an opportunity to thank you personally, or if there is a problem, to react immediately and find a way together. Naturally, we also appreciate other online feedback, because this also contributes to improving the guest experience. And that is our goal.
Page
of
3.8
/5
total
Unknown
,
29. December 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Good location, nice room, friendly staff, good wellness (plunge bath outside was closed/broken). The restaurant staff is not well organized. The food is not refined.
Answer:
Dear Guest, Thank you very much for the great feedback and we are pleased that you enjoyed the hotel. Due to a planned renovation of the wellness area, we will not be renewing the plunge pool for the time being. We take your suggestion regarding the restaurant staff and the food very seriously and apologize for this. We will be happy to discuss this with the relevant department heads at our next meeting. Kind regards Sandra Moser Guest Relation
Good location, nice room, friendly staff, good wellness (plunge bath outside was closed/broken). The restaurant staff is not well organized. The food is not refined.
Answer:
Dear Guest, Thank you very much for the great feedback and we are pleased that you enjoyed the hotel. Due to a planned renovation of the wellness area, we will not be renewing the plunge pool for the time being. We take your suggestion regarding the restaurant staff and the food very seriously and apologize for this. We will be happy to discuss this with the relevant department heads at our next meeting. Kind regards Sandra Moser Guest Relation
5.0
/5
total
Unknown
,
26. December 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
I missed the jacuzzi...
Answer:
Dear Guest, thank you for your feedback. As an alternative to the whirlpool, we have a Hydroxeur whirlpool bath, which offers a unique underwater massage using 144 jets. We look forward to hopefully welcoming you to the Hohe Salve Sportresort one more time anyway. Kind regards from Hopfgarten Sandra Moser Guest Relation
I missed the jacuzzi...
Answer:
Dear Guest, thank you for your feedback. As an alternative to the whirlpool, we have a Hydroxeur whirlpool bath, which offers a unique underwater massage using 144 jets. We look forward to hopefully welcoming you to the Hohe Salve Sportresort one more time anyway. Kind regards from Hopfgarten Sandra Moser Guest Relation
5.0
/5
total
Unknown
,
20. December 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Excellent hotel and very friendly staff
Answer:
Dear Guest, we are glad to hear that you liked your stay and our staff offered you the best service. We hope to greet you soon in our Sportresort in Hopfgarten. Till then our whole team wishes you all the best, merry christmas and a happy new year 2025! Kind regards Jasmin Jassmen Achorner Assistant of the director
Excellent hotel and very friendly staff
Answer:
Dear Guest, we are glad to hear that you liked your stay and our staff offered you the best service. We hope to greet you soon in our Sportresort in Hopfgarten. Till then our whole team wishes you all the best, merry christmas and a happy new year 2025! Kind regards Jasmin Jassmen Achorner Assistant of the director
4.7
/5
total
Unknown
,
18. December 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Great location with friendly and helpful staff
Answer:
Dear Guest, thank you very much for your good valuation. We are glad that you liked your stay. I´ll tell your feedback to our staff - they´ll be happy to hear it! We hope to greet you soon in our Sportresort. Till then our whole team wishes you and your family all the best, merry christmas and a happy new year 2025! Kind regards Jasmin Jassmen Achorner Assistant of the director
Great location with friendly and helpful staff
Answer:
Dear Guest, thank you very much for your good valuation. We are glad that you liked your stay. I´ll tell your feedback to our staff - they´ll be happy to hear it! We hope to greet you soon in our Sportresort. Till then our whole team wishes you and your family all the best, merry christmas and a happy new year 2025! Kind regards Jasmin Jassmen Achorner Assistant of the director
5.0
/5
total
Hana
,
17. December 2024
Location
Cleanliness
Service
Ambiance
Reception
Room
Restaurant
Fitness / Sport
Wellness / Spa
Review:
Great accommodation, pools, food, excellent location.
Answer:
Dear Guest, thank you very much for your good valuation. We are so happy that you liked your stay in our Sportresort. We hope to welcome you again soon. Till then our whole team wishes you all the best, merry christmas and a happy new year 2025! Kind regards Jasmin Jassmen Achorner Assistant of the director
Great accommodation, pools, food, excellent location.
Answer:
Dear Guest, thank you very much for your good valuation. We are so happy that you liked your stay in our Sportresort. We hope to welcome you again soon. Till then our whole team wishes you all the best, merry christmas and a happy new year 2025! Kind regards Jasmin Jassmen Achorner Assistant of the director
